We Are Hiring! Trakindo-Counterman-Meulaboh 2023

Trakindo-Counterman-Meulaboh

Location: Meulaboh

Status: Contract

Job Description :

1. Responsible for executing welcoming and closing event at counter for branhes under his/her coverage , e.g., receive call, greet, create ticket, probing and gather information & needs from customers, validate, update issues, information into the system, as per standard CX at Counter, to ensure the customers are handled properly in timely manner, the issues & data gathered are valid & reliable for further analysis.

2. Responsible for executing parts quotation process, e.g., receive parts list, input data in system, validate customer ID and status, check parts validity, check alternative/ replacement/ up-level/ down-level, check availability, check & validate price, check BO source and status, determine freight mode and charge, create, print and deliver the quotation, in accordance with standard time & procedures to ensure parts quotation provided correctly and in timely manner.

3. Responsible for executing parts ordering process, e.g., receive order reference (PO/SO), validate quotation number vs PO/SO, validate item, quantity, description and price, input data in system/activate quotation, check and action any halt in system, accordingly, transmit BO parts, advise ETA, in accordance with standard time & procedures to ensure parts ordering process done correctly and in timely manner.

4. Responsible for executing parts expediting process, e.g., provide daily BO report, check any unsuccessful order, check long outstanding order and take action accordingly in accordance with standard time & procedures to ensure parts OTIF achieved.

5. Responsible for preparation and completion of documents related to parts billing process, e.g., confirm parts arrival and issued to customer, collect and provide all supporting document to Sales Admin for billing process, dispatch the document to respective party to further processing, in accordance with standard time & procedures to ensure parts billing can be done in timely manner.

6. Responsible for executing Counterman specific task, e.g., warehouse process, core inspection e.t.c in accordance with branch specific capability, to ensure branch capabilities are utilized to fulfill business requirement.

Requirements:

1. Min (SMK), graduated from technical.

2. preferable 1 year Experience as sales counter from heavy equipment industry.

3. Fluent in Basic English & MS Office

4. Have communication skills

Application: career@trakindo.co.id

Job Segment: Inspector, Warehouse, Quality, Manufacturing

Salam

Career Development Center

Universitas Andalas